If There’s Any Delay, It’s You We Pay!
The Punctual Plumber! It is the Benjamin Franklin Plumbing difference that keeps you, our customer, happy and satisfied. We pride ourselves with our on-time guarantee, highly skilled professionals, clean and friendly technicians, and straightforward pricing. You are our number one priority and we are determined to provide an experience that exceeds all of your expectations and solves all your heating and cooling needs. Experience the Benjamin Franklin Plumbing difference in your area today!
What makes Benjamin Franklin® different?
The Punctual Plumber®: You can rely on your Benjamin Franklin plumber to arrive on time. A clogged drain or overflowing toilet is stressful enough. You shouldn’t have to wait around, hoping your plumber will turn up. We know your time is valuable. That’s why if there’s any delay, it’s you we pay.® In the rare occurrence of a delay, we’ll pay you $5.00 for every minute we’re late – up to $300.00.
Repairs on the spot: Our plumbers will arrive at your home in a truck stocked with thousands of parts, allowing us to fix your plumbing issue immediately. In fact, we can solve up to 90 percent of all plumbing issues* in one visit, saving you both time and money.
Straightforward Pricing®: Your Benjamin Franklin plumber will discuss the repairs in detail with you before any work begins, and provide you with Straightforward Pricing for all the available options. You’ll know exactly how much the repairs will cost and what type of work is going to be performed.
* excluding specialty items
Our Guarantee To You
Your complete satisfaction with our services and technicians is 100% guaranteed. Our on-time guarantee is one of the best in the country. It’s backed by heating and air conditioning technicians that are trained, skilled and focused on exceeding your expectations. We won’t keep you waiting – “If There’s Any Delay, It’s You We Pay!”
The Benjamin Franklin Code of Ethics
- Time – First and foremost, we respect our customers’ time. We are “If There’s Any Delay, It’s You We Pay!®” No questions asked.
- Integrity – We are forthright and truthful in our dealings with customers, employees, vendors, and other stakeholders. We keep our promises.
- Respect for the Law – We adhere to all laws, regulations and ordinances that pertain to the heating and air conditioning industry as prescribed by federal, state, municipal and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
- Excellence – We design, install, service and repair heating and air conditioning systems and parts in strict accordance with the highest industry standards.
- Safety & Reputation – We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of the BEN FRANKLIN PLUMBING brand.
- Teamwork – We support each member of the team to strengthen the brand and build successful long-term relationships.
- Service – We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
- Respect for Others – We treat our customers, fellow employees and other industry professionals with the utmost respect.
- Privacy – We show the greatest respect for the sanctity of our customers’ homes and their privacy.
- Competition – We value fair competition. We advertise, promote and market our brand fairly and accurately and in a manner that reflects the high standards of the BEN FRANKLIN PLUMBING brand.
Call us today at 402-620-6012 to schedule an on-time plumbing appointment.